Businesses that incorporate Ground and Home Delivery overlap into their CSAs have the best opportunity to realize increased stop density, improved productivity and a reduction in miles per vehicle or in the total number of vehicles needed. In recognition of these dynamics, servicing overlapping Ground and Home Delivery stops within a CSA will be a positive differentiator for businesses moving forward. FedEx Ground may consider the overlap of stops as a factor when contracting decisions are made.
Additionally, businesses operating both Ground and Home Delivery service areas can do so under one ISP Agreement. There is only one service area to manage, in which all stops and packages are paid the same negotiated rate.