What is an Independent Service Provider (ISP) Agreement?

 In FedEx Route News

What is an Independent Service Provider (ISP) Agreement?

An ISP Agreement is a negotiated contract between a business (ISP) and FedEx Ground that includes a range of negotiable financial and non-financial terms.
‚ÄčAn ISP is an incorporated business that contracts with and is compensated by FedEx Ground for providing pickup and delivery services. The ISP is responsible for hiring personnel, providing vehicles and maintenance, determining the best way to achieve the contracted-for results, and complying with applicable federal, state and local laws and regulations. An ISP operates under an ISP Agreement with a term of up to three years and individually negotiated components that are unique to its business and contracted service area.

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